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<b><span lang="EN-US" style="font-size:18.0pt;font-family:宋体;mso-bidi-font-family:宋体;
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<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">第一章</font> <font face="微软雅黑">适用范围</font></span></b></p>
<p class="MsoNormal" style="text-indent:18.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;background:rgb(255,255,255);">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
line-height:200%;font-size:10.0000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">第一条</font> </span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">本规则适用于入驻</font><font face="微软雅黑">i百联平台的商家及平台自营业务的上游供应商,包括全渠道自营业务的上游供应商以及自营打标的集团内各业态公司</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
line-height:200%;font-size:10.0000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">(以下简称商家)及平台内消费者。</font></span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">本规则适用于</font></span><b style="mso-bidi-font-weight:normal"><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;mso-ansi-font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">实物类非在仓</font></span></b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">商品订单,不包含百联云店、药到家、虚拟类和</font><font face="微软雅黑">i百联跨境商品等特殊流程的商品订单。</font></span></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">第二章</font> <font face="微软雅黑">系统超时节点及时效要求</font></span></b></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">i</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">百联平台交易双方应按照</font><font face="微软雅黑">i百联设置的交易流程进行交易,交易流程中涉及的超时规则如下:</font></span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.1付款超时的规定</font></span></b></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">消费者自拍下商品之时起,在支付时限内未付款的,系统将自动关闭交易。</font></span></p>
<p class="p" style="text-indent:21.0000pt;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.2发货的超时规定</font></span></b></p>
<p class="p" style="text-indent:21.0000pt;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">参照</font></span><u><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;text-decoration:underline;text-underline:single;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">《</font></span></u><u><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;text-decoration:underline;text-underline:single;
font-size:10.0000pt;mso-font-kerning:0.0000pt;">i百联平台订单交付管理规范</span></u><u><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;text-decoration:underline;text-underline:single;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">》</font></span></u><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">有关规定</font></span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-char-indent-count:2.1000;mso-pagination:widow-orphan;
text-align:left;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.3确认收货的超时规定</font></span></b></p>
<div align="center">
<table border="1" cellspacing="0" class="MsoNormalTable" style="border-collapse:collapse;width:431.8500pt;border:none;
mso-border-left-alt:1.0000pt solid windowtext;mso-border-top-alt:1.0000pt solid windowtext;mso-border-right-alt:1.0000pt solid windowtext;
mso-border-bottom-alt:1.0000pt solid windowtext;mso-padding-alt:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;">
<tbody>
<tr style="height:36.9500pt;">
<td style="width:73.2500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="97">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">订单类型</font></span></b></p>
</td>
<td style="width:245.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="326">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">确认收货规则</font></span></b></p>
</td>
<td style="width:113.4000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="151">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时时间</font><font face="微软雅黑">&动作</font></span></b></p>
</td>
</tr>
<tr style="height:36.9500pt;">
<td style="width:73.2500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="97">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:等线;mso-bidi-font-family:宋体;font-size:10.5000pt;
mso-font-kerning:0.0000pt;"><font face="等线">联营订单、到家订单</font></span></p>
</td>
<td style="width:245.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="326">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:等线;mso-bidi-font-family:宋体;font-size:10.5000pt;
mso-font-kerning:0.0000pt;"><font face="等线">物流轨迹更新为</font><font face="等线">“已签收”后,系统自动确认。</font></span></p>
</td>
<td style="width:113.4000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="151">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">——</font></span></p>
</td>
</tr>
<tr style="height:36.9500pt;">
<td style="width:73.2500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="97">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:等线;mso-bidi-font-family:宋体;font-size:10.5000pt;
mso-font-kerning:0.0000pt;"><font face="等线">MP订单</font></span></p>
</td>
<td style="width:245.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="326">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:等线;mso-bidi-font-family:宋体;font-size:10.5000pt;
mso-font-kerning:0.0000pt;"><font face="等线">物流轨迹更新为</font><font face="等线">“已签收”后,由用户自行点击确认。</font></span></p>
</td>
<td style="width:113.4000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="151">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">1</font></span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;">5</span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">天内用户未确认的,系统自动确认。</font></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
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<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 4" ></w:LsdException>
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<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 6" ></w:LsdException>
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<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.4退款的超时规定</font></span></b></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">消费者自付款之时起即可申请退款,退款的超时规定具体如下:</font></span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">2.4.1消费者在付款后,且商家未发货时取消订单申请退款的:</font></span></p>
<div align="center">
<table border="1" cellspacing="0" class="MsoNormalTable" style="border-collapse:collapse;width:359.7000pt;border:none;
mso-border-left-alt:1.0000pt solid windowtext;mso-border-top-alt:1.0000pt solid windowtext;mso-border-right-alt:1.0000pt solid windowtext;
mso-border-bottom-alt:1.0000pt solid windowtext;mso-padding-alt:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;">
<tbody>
<tr style="height:28.1500pt;">
<td style="width:62.4500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="top" width="83">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">订单类型</font></span></b></p>
</td>
<td style="width:63.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="84">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">状态说明</font></span></b></p>
</td>
<td style="width:63.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="84">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时时间</font></span></b></p>
</td>
<td style="width:170.8500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="227">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时动作</font></span></b></p>
</td>
</tr>
<tr style="height:56.4000pt;">
<td style="width:62.4500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="83">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">到家订单</font></span></p>
</td>
<td style="width:63.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="84">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">消费者在订单状态为</font><font face="微软雅黑">“待拣货”时</font></span><span style="font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';font-size:10.5000pt;
mso-font-kerning:1.0000pt;"><font face="微软雅黑">申请整单取消</font></span></p>
</td>
<td style="width:63.2000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="84">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">即时</font></span></p>
</td>
<td style="width:170.8500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="227">
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">无需审核,系统触发整单取消并退款。</font></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:20.0000pt;
background:rgb(255,255,255);">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"> </span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:20.0000pt;background:rgb(255,255,255);">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">2</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;">.4.2</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">消费者在商家发货后拒收的:</font></span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:20.0000pt;background:rgb(255,255,255);">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"> </span></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:20.0000pt;background:rgb(255,255,255);">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"> </span></p>
<div align="center">
<table border="1" cellspacing="0" class="MsoNormalTable" style="border-collapse:collapse;width:414.5000pt;border:none;
mso-border-left-alt:1.0000pt solid windowtext;mso-border-top-alt:1.0000pt solid windowtext;mso-border-right-alt:1.0000pt solid windowtext;
mso-border-bottom-alt:1.0000pt solid windowtext;mso-padding-alt:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;">
<tbody>
<tr style="height:27.6000pt;">
<td style="width:99.6500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:0.7500pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="top" width="132">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">订单类型</font></span></b></p>
</td>
<td style="width:103.0500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="center" width="137">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">状态说明</font></span></b></p>
</td>
<td style="width:60.9500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="center" width="81">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时时间</font></span></b></p>
</td>
<td style="width:150.8500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="center" width="201">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时动作</font></span></b></p>
</td>
</tr>
<tr style="height:55.2500pt;">
<td style="width:99.6500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:0.7500pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:none;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="center" width="132">
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">联营订单、</font><font face="微软雅黑">MP订单、到家订单</font></span></p>
</td>
<td style="width:103.0500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:none;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="center" width="137">
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">商家收到消费者拒收的商品</font></span></p>
</td>
<td style="width:60.9500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:none;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:0.7500pt outset windowtext;" valign="center" width="81">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">4</font></span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;">8</span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">小时</font></span></p>
</td>
<td style="width:150.8500pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:0.7500pt outset windowtext;
border-top:none;mso-border-top-alt:0.7500pt outset windowtext;border-bottom:1.0000pt outset windowtext;
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<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">商家收到消费者拒收的商品后,未在</font><font face="微软雅黑">“超时时间“内进行质检,平台有权</font></span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">审核通过。</font></span></p>
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<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"> </span></p>
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text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑"> </font></span><b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.5售后服务的超时规定</font></span></b></p>
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<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
font-size:10.5000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">消费者在确认收货后申请进行售后的:</font></span></p>
<p class="MsoNormal">
<img alt="" src="https://blqqd-pa-fs-prd-pub.iblimg.com/ad-space/images/content/2023/09/1695868082833(1).jpg" style="width: 657px; height: 591px;" /></p>
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<p class="MsoNormal">
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<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 2" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 3" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 4" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 5" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Shading Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light List Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Light Grid Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 1 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Shading 2 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 1 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium List 2 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 1 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 2 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Medium Grid 3 Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Dark List Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Shading Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful List Accent 6" ></w:LsdException>
<w:LsdException Locked="false" Priority="99" SemiHidden="false" Name="Colorful Grid Accent 6" ></w:LsdException>
</w:LatentStyles></xml><![endif]--></p>
<p class="MsoNormal" style="margin-top:5.0000pt;margin-bottom:5.0000pt;mso-margin-top-alt:auto;
mso-margin-bottom-alt:auto;text-indent:21.0000pt;mso-pagination:widow-orphan;
text-align:left;line-height:20.0000pt;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
font-size:10.5000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">【时效要求】</font></span></p>
<p class="MsoNormal" style="margin-top:5.0000pt;margin-bottom:5.0000pt;mso-margin-top-alt:auto;
mso-margin-bottom-alt:auto;text-indent:21.0000pt;mso-pagination:widow-orphan;
text-align:left;line-height:20.0000pt;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
font-size:10.5000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">(一)有条件上门取回消费者退换的货物的商家,应于处理消费者提交的售后服务申请后的</font><font face="微软雅黑">48小时内上门取回(生鲜类食品应于系统处理当日提取)。</font></span></p>
<p class="MsoNormal" style="margin-top:5.0000pt;margin-bottom:5.0000pt;mso-margin-top-alt:auto;
mso-margin-bottom-alt:auto;text-indent:21.0000pt;mso-pagination:widow-orphan;
text-align:left;line-height:20.0000pt;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
font-size:10.5000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">(二)为消费者提供换货、不符合退换货要求返还商品的售后服务的,商家应在与消费者协商一致的时效内作出相应处理操作并发货。</font></span></p>
<p class="MsoNormal" style="text-indent:21.3000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:等线;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.5000pt;mso-font-kerning:0.0000pt;"> </span></p>
<p class="MsoNormal" style="text-indent:7.1000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.6纠纷处理的超时规定</font></span></b></p>
<p class="MsoNormal" style="text-indent:21.0000pt;mso-pagination:widow-orphan;text-align:left;
line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">消费者申请平台介入纠纷处理的,平台客服予以受理并派发纠纷单(以工单形式),</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
line-height:200%;font-size:10.0000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">入驻</font><font face="微软雅黑">i百联平台的商家</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">应在收到工单及消费者举证信息后的</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">24</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">小时内充分举证</font><font face="微软雅黑">(工作日9:00-18:00,非工作日顺延),若超时则表示商家放弃举证及后续申诉的权利,i百联平台将根据现有证据进行判责。</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">i</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">百联平台判定商家需执行的,若商家</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">1天内未执行并回馈执行说明</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">,平台有权根据判责结果直接进行处理(包括但不限于与消费者协商退货退款、</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
line-height:200%;font-size:10.0000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">代为向消费者先行赔付</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">、相关商品下架</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
line-height:200%;color:rgb(0,0,0);mso-bidi-font-weight:bold;
font-size:10.0000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">等</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:'Times New Roman';
line-height:200%;color:rgb(0,0,0);mso-bidi-font-weight:bold;
font-size:10.0000pt;mso-font-kerning:1.0000pt;"><font face="微软雅黑">)</font></span><span style="mso-spacerun:'yes';font-family:等线;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.5000pt;mso-font-kerning:0.0000pt;"> </span></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑"> </font></span></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.7评价的超时规定</font></span></b></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">消费者自订单完成起即可进行评价,评价时效的超时规定具体如下:</font></span></p>
<table border="1" cellspacing="0" class="MsoNormalTable" style="border-collapse:collapse;width:406.8000pt;margin-left:3.9000pt;
border:none;mso-border-left-alt:1.0000pt solid windowtext;mso-border-top-alt:1.0000pt solid windowtext;
mso-border-right-alt:1.0000pt solid windowtext;mso-border-bottom-alt:1.0000pt solid windowtext;mso-padding-alt:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;">
<tbody>
<tr style="height:37.3000pt;">
<td style="width:89.0000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="118">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">状态说明</font></span></b></p>
</td>
<td style="width:55.8000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="74">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时时间</font></span></b></p>
</td>
<td style="width:262.0000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:1.0000pt outset windowtext;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="349">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<b><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-weight:bold;
font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">超时动作</font></span></b></p>
</td>
</tr>
<tr style="height:37.3000pt;">
<td style="width:89.0000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:1.0000pt outset windowtext;
mso-border-left-alt:1.0000pt outset windowtext;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="118">
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">消费者订单状态更新为</font><font face="微软雅黑">“已完成”</font></span></p>
</td>
<td style="width:55.8000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="74">
<p align="center" class="MsoNormal" style="mso-pagination:widow-orphan;text-align:center;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;">45</span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">日</font></span></p>
</td>
<td style="width:262.0000pt;padding:0.0000pt 0.0000pt 0.0000pt 0.0000pt ;border-left:none;
mso-border-left-alt:none;border-right:1.0000pt outset windowtext;mso-border-right-alt:1.0000pt outset windowtext;
border-top:none;mso-border-top-alt:1.0000pt outset windowtext;border-bottom:1.0000pt outset windowtext;
mso-border-bottom-alt:1.0000pt outset windowtext;" valign="center" width="349">
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:20.0000pt;">
<span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">订单完成后的</font></span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;">45</span><span style="font-family:微软雅黑;mso-bidi-font-family:宋体;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">天内,消费者未对商品和服务进行评价的,系统自动生成默认评价。</font></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑"> </font></span></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">2.8</font></span></b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">对于正常的</font><font face="微软雅黑">i百联平台交易,若交易双方在一定时间内没有进行相应的操作(超时未操作),平台将根据本规则触发相应操作;因商家未及时处理导致的全部后果,由商家自行承担。</font></span></p>
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<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑"> </font></span></b></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<b><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-weight:bold;font-size:10.0000pt;
mso-font-kerning:0.0000pt;"><font face="微软雅黑">第三章</font> <font face="微软雅黑">附则</font></span></b></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">3.1</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"> </span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">i百联商家的行为,发生在本管理规则生效之日以前的,适用当时的规则。发生在本管理规则生效之日以后的,适用本规则。</font></span></p>
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<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">3.2</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"> </span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">i百联可根据平台运营情况随时调整本管理规则并向商家及消费者公示。</font></span></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">3.3 商家应遵守国家法律、行政法规、部门规章等规范性文件。对任何涉嫌违反国家法律、行政法规、部门规章等规范性文件的行为,本规则已有规定的,适用于本规则,本规则尚无规定的,依照法律法规处理。商家依据相关规则承担的相关责任并不免除其应承担的法律责任。商家在i百联的任何行为,应同时遵守与i百联及其关联公司签订的各项协议。</font></span></p>
<p class="MsoNormal" style="mso-pagination:widow-orphan;text-align:left;line-height:200%;">
<span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">3.4本规则于20</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">22</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">年</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">4</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">月</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">1</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">日首次发布,于</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;">202</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">3</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">年</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">9</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">月</font>2</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">0</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">日修订并公示,</font>202</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">3</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">年</font>9月</span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">29</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">日</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">起</font></span><span style="mso-spacerun:'yes';font-family:微软雅黑;mso-bidi-font-family:宋体;
line-height:200%;font-size:10.0000pt;mso-font-kerning:0.0000pt;"><font face="微软雅黑">生效。</font></span></p>
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font-size:10.5000pt;mso-font-kerning:1.0000pt;"> </span></p>
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